Microsoft Outlook 2003 Training CD ROMs

Unlimited User License

This detailed and comprehensive Outlook 2003 training course teaches you Microsoft Outlook 2003 through step-by-step, easy to understand instructions. Quickly learn beginner to advanced level features in MS Outlook 2003. Learn the skills you need to master Microsoft’s Outlook 2003 messaging software.

At the end of this course, you will learn how to coordinate mail, appointments, events, meetings, tasks, and contacts. Learn the detials about archiving, recalling messages, signatures, personal folders, sharing folders, delegate permissions, creating public folders and much more. This course will also prepare you for Microsoft’s MOS certification exam for Outlook 2003.

Course Outline - Outlook 2003 Training:
Approx. 6 hrs. of training on 3 CDs, DVDs

Outlook 2003 Level 1

Introduction to Outlook

• Starting Outlook
• Getting to Know the Outlook Interface
• Exploring Outlook
• Using the Reading Pane
• Creating New Folders
• Using a Toolbar
• Using Outlook Today
• Using Views

Sending Email

• Composing a New Message
• Formatting a Message
• Replying to & Forwarding Messages
• Redirecting Responses Automatically
• Message Options
• Attachments

Using Address Books

• Adding & Editing a Contact
• Sending a Message from the Address Book
• Creating & Using Distribution Lists
• Importing & Exporting Address Books
• Displaying Contacts in Various Views

Printing in Outlook

• Printing Items in Outlook
• Print Options

Cleaning up Outlook

• Deleting Items
• Recovering Deleted Items

Getting Help

• Getting Help & Online Help

Outlook 2003 Level 2

Using the Calendar

• Setting Up your Work Schedule
• Calendar Views & Display Options
• Additional Display Settings
• Open Other Users’ Folders / Shared Calendars

Planning Meetings & Appts.

• Creating, Editing, & Recurring Appts.
• Setting and Responding to Appts. Reminders
• Creating, Sending and Responding to Meeting Reminders
• Finding an Appointment

Using Tasks

• Creating a Task
• Creating and Responding to a Task Request
• Scheduling Time for A Task
• Setting Task Default Options

Using the Journal

• Creating a Journal Entry
• Creating Automatic Journal Entries
• Editing a Journal Entry
• Working with Journal Entry Views

Using Notes

• Creating & Using Notes
• Configuring & Viewing Notes

Organizing Messages

• Using Organize
• Creating Personal Folders
• Moving & Copying Messages
• Automating Your Mailbox

Toolbars

• Customizing Tool Bars
• Creating a New Tool Button

Customizing Views

• Creating Custom Views
• Using Views

Using Outlook’s Anti-Spam Tools

• Enabling Outlook’s Junk Email

Assigning Delegates

• Delegate Permissions
• Sharing Folders

Outlook 20003 Level 3

Advanced Mail Message Options

• Automatic Spell Checking
• Creating a Signature in Outlook
• Setting the Default Message Font
• Setting the Default Stationary

Finding, Recalling, & Resending Messages

• Finding Mail Messages
• Using Activities Tab
• Search Folders
• Recalling & Resending

Archiving Outlook Data

• Using AutoArchiving
• Retrieving Archived Items
• Disabling AutoArchive
• Setting Archive Properties for Items

Public Folders

• Creating a Public Folder